When Returns Are Accepted

We accept returns or provide support in the following cases:

• The item arrives damaged
• The item is defective
• The wrong item was sent

Mystery Product Notice

Due to the nature of Lucky Scoops, Lucky Balls, and other mystery-style products, we do not accept returns based on personal preference, random selection results, color preference, or expected item type.

How to Contact Us

If there is an issue with your order, please contact us within 30 days of delivery.

Please include your order number and clear photos of the issue.

We’re Here to Help

Customer satisfaction matters to us. We will review each case carefully and offer the best solution we can.